From the Field: Levering User Research in your Accessibility Quest
Speaker: Melissa Banyard
Twitter: @melbanyard
3 outline principles for broadening horizons:
1- Minimum compliance approach:
- Using baseline accessibility standards as the only method for inclusive design.
2- Move past the minimum
- What do I know about disability?
- What do I do not know?
- Inclusive design calls for inclusive research.
3- Reassess:
- Redefine. Adapt your process for users of all abilities.
The following notes were taken by: Quimana Boots
- Existing landscape and broadening horizons
- Person first vs Identity first
- “person with a disability” vs “disabled person”
- Minimum Compliance Approach
- approach
- using baseline accessibility standards as the only method for designing accessibly
- Imagining disability through empathy labs
- Move pass the minimum
- involve real users that actually include disabled people
- Don’t just diagnose
- People consider not only if it will serve them, but how
- “How will this technology fit into my sense of self?”
- Examine the social context
- Haptic feedback devices vs “lo-tech methods like dogs for the blind
- Stephen Hawking voice upgrades - “Thats not my voice, I want my voice back”
- Know Thyself
- understanding the limits of your knowledge
- Be ready to make mistakes
- lean in to these uncomfortable moments
- Ask yourself
- What do I know about disability?
- What don’t I know?
- Where did this information come from?
- Adapt
- Inclusive design calls for inclusive research
- How does my definition of success limit someone’s ability to be successful?
- Reassess And Redefine
- Adapt your process for users of all abilities